Frequently Ask Question

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01. How does your process work?

We follow a simple and convenient process and strive to make it easy for you to take payday loan. You can apply to us by filling our online form or calling us. You need not visit us, fax us any documents, or do any paperwork. It just takes a few minutes to get loan from us. As soon as our lenders approve your loan, we ensure that money is electronically deposited in your checking account in a business day.

02. How do I reloan?

You can easily re-loan with us, if your bank statement clearly states that you have been paying your installments back regularly and on time. For availing the loan again, you need to provide us the screen shot of your web banking.

03. Can I qualify for a loan if I am unemployed but receiving Disability, Employment Insurance, a Pension, etc?

Sorry, it is not possible for you to get loan if you are not actively employed and working.

04. If I apply for a loan today how soon will I get the cash?

If it is your first loan with us and you complete your application in a few hours, then you can expect the money on the next business day. In case, you are a returning customer and back for a re-loan, you can get loan by Interac Email transfer, so the money is deposited in your bank account on the same day, usually within 30 minutes of the final approval of your loan application.

05. What do I need to qualify for a loan?

To qualify for the loan, you need to be employed in a regular job and you must have consistent monthly income. You must be paid by check or direct deposit and you should be able to furnish proof of your income and bank statements of your salary account for the last few months. As an id proof, you need to provide us a copy of your recent paystub, a utility bill, a void check, or any other address proof. Once we evaluate your application, we inform you whether you qualify for the loan or not usually on the same day.

06. I am having trouble entering my birth date, or other dates, on your form, how do I enter a date?

We use the format, YYYY-MM-DD, for entering the birthdates in our form, so you need to use the same format to enter the date. January 15th, 1998 will be entered as 1988-01-15

07. I do not have any paper cheques. Where do I find the correct banking information?

In case you do not have paper cheques, you can get a Pre Authorized Debit Form (PAD) from your bank. This form is like a printout of a void cheque that you can use just like a normal cheque to type in your transit, institution, and account numbers. Avoid typing the transit and account number out of your web banking, as the numbers shown on web banking differ from the numbers on your cheques or PAD. It may also cause a delay in getting money. In case you do not have an idea on what to type, just call us for assistance.